1. If you currently have FCS Express open, go to File > System > Change your Configuration.

2. Click Yes on the message that appears.

3. Within the Configuration File Setup Wizard, click Next and select the option Automatically through this wizard, and I already have a De Novo Software account.

4. Enter your De Novo Software account credentials.

5. Select the license of interest and click Next.

6. If you do not see the license that you are trying to access, it is because:

• you are logged into the wrong account, or,
• you have the incorrect version of FCS Express installed, or,
• you do have any purchased licenses in your account, or,
• you have not been registered with any specific license.

7. Click Finish.  FCS Express should launch at this point and prompt you for a login.

1. Locate your current configuration file.

• On a PC (Windows 7 and above) it will be located at C:\ProgramData\De Novo Software\FCS Express 7 Research.
  • Please note that the ProgramData folder is generally a hidden folder. Typing C:\ProgramData in any windows file browser will help you navigate to this location (Example below).
  • For PC's running Windows 2000 or XP, the location will be: C:\Documents and Settings\All Users\Application Data\De Novo Software

• On a Mac it will be located at Library > De Novo Software > FCS Express 7 Research.
  • Please note that the Library folder is generally a hidden folder. From your Desktop hold down the Alt/Option key and click on the Go menu to reveal the Library folder (Example below). Please visit Where is my configuration file saved on a Mac for additional information.

2. Delete your current configuration file.

• When you have found your current configuration file ending in .config, delete it.

3. Add your new configuration file.

• An administrator will need to provide you with the configuration file.
• If you have purchased a new license or have been registered with a license, you will also be able to download this configuration from your account, under the Active Licenses.
• Place the new configuration file where the old one you deleted in step 2 was located.

4. Run FCS Express.

• Run FCS Express as you normally would using your username and password provided by your facility.

If you are having any difficulty in replacing your configuration file please contact support@denovosoftware.com, and our team of experts will arrange a short screen sharing meeting to assist you further.