How do I renew my license?
Renewals can be made online using the instructions below. Select the option that best fits your license status.
These instructions only apply to the renewal of non-commercial, research-use-only (RUO) licenses.
If you need to renew a commercial or a clinical license, or if you have any questions, please contact us at email@example.com.
|Go to https://denovosoftware.com/ShoppingCart/?RenewExpiringOrders=1.
This will automatically place an expiring subscription into your Shopping Cart.
|1. Once the renewal is in your Shopping Cart, click OK.|
|2. Click Checkout or Create Estimate to complete the renewal or to produce a PDF file of the renewal estimate.|
|3. If necessary, click Back to bring you back to the Purchasing home page.|
|4. If applicable, select the option if this is for an educational institution.|
|5. If applicable, apply a discount code.|
|6. Set whether you want the order to automatically renew when the term is over.|
|7. Add your credit card information. Please note that purchase orders are only accepted for orders over $1500 USD.|
|8. If applicable, upload a tax-exempt certificate.|
|9. Click Estimate to create a PDF of the renewal estimate.|
|10. Click Continue to checkout.|
|11. Confirm your Billing and Shipping information and then click Final Review.|
|12. In Final Review, click Place Order to complete the order.|
|First, log into My Account at https://denovosoftware.com/myaccount/.|
|1. Click Order History.|
|2. Click Renewals.|
|3. For the expired license, click the Renew button. For the expired license, the expiration date should be listed in red.|
|4. If renewing an older license to our new consolidated license for the first time, click OK. This message will not appear if your license has already been consolidated.|
|5. If applicable, select the option for whether this order is for an educational institution.|
|6. Click Save.|
|7. Go to your Shopping Cart.|
|8. Click Checkout or Create Estimate.|
|9. If applicable, apply your Discount Code.|
|10. Enter your credit card information. Please note that purchase orders are only accepted for orders over $1500 USD.|
|11. If applicable, upload a tax-exempt certificate.|
|12. Click Estimate to create a PDF of the renewal estimate.|
|13. Click Continue to proceed through Checkout.|
|14. Confirm your Billing and Shipping information. Click Final Review.|
|15. Click Place Order to complete the order.|
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