Can I renew my subscription online?
Yes, any Research Use Only (RUO) FCS Express subscriptions purchased through your De Novo Software account can be renewed online.
How To Renew Your FCS Express Subscription
If auto-renew is not enabled for a subscription, an FCS Express user can easily renew that subscription directly on our site as the expiration date approaches.
To renew your subscription, please follow the instructions below:
|1. Visit our home page at https://denovosoftware.com/ and log into your account.|
|2. From My Account, click Active Licenses.|
|3. From the Active Licenses list, select the license and then click the Renew button.|
|4. A window labelled Add to Cart - Renewal will appear.
|5. Click the Shopping Cart button to Create an Estimate or to Checkout.|
|6. Within the Order Checkout window:
|7. Review your Billing and Shipping Addresses and then click Final Review.|
|8. When the order is ready, click Place Order to finalize and renew your subscription.|
Please note that as part of our normal operating procedure, several emails are sent out as reminders to users who have expiring subscriptions.
These emails will contain a link that will redirect you to your account on our website to update any expiring accounts.
If the subscription is not renewed, the emails are sent:
- 1 month prior to expiration,
- 1 week prior to expiration, and
- At expiration of the subscription.
FCS Express on Mac
Upgrading FCS Express