FCS Express License Claim Instructions for Cytek Customers
Cytek Biosciences is one of our valued partners. We are happy to provide you with a complimentary FCS Express 7 license from De Novo Software for your purchase of a Cytek Biosciences Instrument.
To begin, you must register this copy of FCS Express to your De Novo Software account.
Please follow the instructions below using the claim code you retrieved from Cytek Cloud (or the claim code in the FCS Express claim packet provided with instruments placed before October 1, 2023).
1. Go to My Account.
2. If you do not have a De Novo Software account, proceed to Step #2a to create a De Novo Software account. If you do have a De Novo Software account, proceed to Step #2c.
a. To create your De Novo Software account, click here.
b Press the Create My Account button when you are done. Once you create and confirm your account, you will be able to log in.
c. Log into your account by entering your e-mail address and password and press the Login button and continue to Step #3.
3. Once you are logged in, select Use Claim Code from the My Account options on the right.
4. Enter your claim code into the edit field on the page and press the Use Claim Code button. This code is the one that you retrieved from Cytek Cloud (or the one found in the packet that came with instruments placed before October 1, 2023). If you need assistance with retrieving a claim code from Cytek Cloud, please contact cytekcloudsupport@cytekbio.com. If you have lost the claim packet that was delivered with your instrument, please contact us at sales@denovosoftware.com.
5. You will then be asked to confirm the products you are claiming.
a. If the information is correct, press the Confirm button.
b. If they are not correct, please contact sales@denovosoftware.com and refer to your order number.
6. A dialog will appear confirming your claim was successful.
