Knowledge Base - DEMO CONFIGURATION FILE CAN NOT BE SAVED

You may be encountering this error because your original installation of FCS Express was performed by someone logged in as an administrator. As a result, you do not have permission to modify your current configuration file. Please ask your IT staff to log in as the administrator, delete your current configuration file, and then log out.

You can then log in as the same user that you will use when you run FCS Express. When you start FCS Express, a configuration file wizard will appear. Follow this link for instructions on how to use the wizard.

For assistance in locating your current configuration file, please click here.

If, after following the steps above, you are unable to update your license with the most current configuration file, please contact us at support@denovosoftware.com.