Installing FCS Express V4

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Please note, FCS Express 4 is no longer for sale, and no further updates will be released.

These are the steps required for getting started with FCS Express 4:

  1. Upgrading from the demonstration version to a purchase
    1. If your demo has not yet expired
    2. If your demo has already expired
  2. Upgrading from the FCS Express Reader
    1. To a demonstration version
    2. To a purchased version
  3. Obtaining the installation program
    1. With a purchase
    2. With a demonstration version
  4. Installing FCS Express
    1. Standalone
    2. Network
  5. Obtaining a configuration file
    1. Configuration File Wizard
    2. Obtaining a Configuration File by Email
  6. Using Dongles
    1. Dongle Installation
  7. Using Countercodes
    1. Obtaining a countercode when the computer FCS Express is installed on is connected to the Internet
    2. Obtaining a countercode when the computer FCS Express is installed on is not connected to the Internet


1. Upgrading from the demonstration version to a purchase

After purchasing FCS Express, if you plan to use it on the same computer that you have been running a demonstration version on, then please take these steps:

1.1 If your demo has not yet expired

1. Start FCS Express.

2. When the program opens, from the Application Button, select System>Configure your purchase, as in the figure.

3. A wizard will appear, and will walk you through the steps of setting up your purchased license.

To configure your purchase, press Next.
4. Enter the email address and the password of the person who ordered the software, and press Next.

Please note that it is important that you enter the address of the person who made the purchase, because otherwise, the correct configuration information will not be found.
5. Select the product you wish to use.
6. Press Next.
7. Press Finish on the wizard, and then close and restart FCS Express.  

The next time you start, your purchase will be configured. 
Please note that after you restart FCS Express, you may need to set up your dongle or countercode.

1.2 If your demo has already expired

If your demo has already expired, then try to launch FCS Express. The Configuration File Setup Wizard will appear, as seen in figure 1.2a.

Make sure the button labeled Configure your purchase is selected, and press Next.
Figure 1.2a
Enter the email address and the password of the person who ordered the software, and press Next.

Please note that it is important that you enter the address of the person who made the purchase, because otherwise, the correct configuration information will not be found.  
Figure 1.1c

The wizard will prompt you to select one of the products you have purchased, as shown in Figure 1.1d.

Press Next after you have selected the product.

The program will then complete the configuration, and launch the program.

Please note that after completing this wizard, you may need to set up your dongle or countercode.



Figure 1.1d

2. Upgrading from the FCS Express Reader

2.1 Upgrading from the FCS Express Reader to a demonstration version

You must first register for a free 30 day demonstration version by going to https://www.denovosoftware.com/cgi-bin/DemoDownload.dll. Once you have registered, please follow the instructions in section 2.2.

2.2 Upgrading from the FCS Express Reader to a purchased version


From the Application Button, select System ->Upgrade from Reader.


Press Next
Follow along from section 5.1.2

3. Obtaining the installation program

3.1 For a purchase

Please download the FCS Express Research Version Installation program from here.  If you need the installation for the Clinical Version, please click here.

You will also be receiving a CD in the mail containing the installation program.  You can elect to install the program by downloading the executable from our website, or from the CD. Please note that if you are installing FCS Express from a CD, make sure it is the latest version. Please check here to find out the latest version number.  You can check the current version number by going to Help->About from the main FCS Express menu.

3.2 For a demonstration version

If you have registered online to download the demonstration version, then at the end of the registration, you were shown a link to download the program.  If you need to download it again, you can do so from here.

4. Installing FCS Express

4.1  Installing FCS Express for a Standalone License

  1. Run the install program:
    • If you are installing from the CD, run the program setup.exe.
    • If you have downloaded the software from the Internet, double-click on the file that you downloaded.
  1. Follow the prompts in the install program to complete the installation.

4.2  Installing FCS Express for Network Licenses

  1. Run the install program:
  1. Follow the prompts in the install program to complete the installation.  When the install program prompts you for the directory to install to, be sure to install FCS Express on a disk drive that is accessible to your users.
  2. You can then create shortcuts to FCS Express on all of your users’ local machines. Make sure that the users have read/write access to the folder where you installed FCS Express.

5. Obtaining a Configuration file

In order to run FCS Express, you will need a configuration file.  The configuration file tells FCS Express which version of the software you are running, which features to activate, and other information. There are two ways to obtain a configuration file, either through our Configuration File Wizard or through email. In order to use the configuration file Setup Wizard, you must be connected to the Internet.

5.1  Configuration File Wizard

5.1.1 When FCS Express starts up, it will detect whether or not a configuration file is present. If one does not exist, the Configuration File Setup Wizard will automatically appear, as shown in Figure 5.1a.

To configure your purchase, press Next.

 


Figure 5.1a
   

5.1.2 If you already have an account with De Novo Software, choose the first option. After selecting this option, click Next and proceed to Step 5.1.3.

Figure 5.1b

If you do not yet have an account, choose the second option. Click Next.
Enter the necessary information to create your account. Click Next and proceed to Step 5.1.4.
If you wish to use a configuration file you already have, choose the third option. Click Next.
Click on the folder icon to browse and navigate to the configuration file. Select the file and click Next.
Click Finish.
5.1.3 The next page will prompt you to enter your email address and the password you entered on the De Novo Software web site when you registered. If this is for a purchased copy, make sure to use the e-mail address that the purchased copy is registered to.

If you do not remember your password, enter your email address and press the button I Forgot My Password on the login screen.

Figure 5.1c

5.1.4 The wizard will prompt you to select one of the products you have purchased, as shown in Figure 5.1d. Click Next.



Figure 5.1d
Click Finish.

5.2  Obtaining a Configuration file by Email

When you purchase FCS Express, you will receive a confirmation email with a summary of your purchase. Your product configuration file will be attached to this email. Also, when you download the demonstration of FCS Express, you will receive a confirmation email with the configuration file attached.  Whether you have purchased, or download the demo, simply save the configuration file from the email to the configuration directory of FCS Express.

In the future, you may need to obtain the configuration file but you might not have access to the original email with the attachment. If you do not have the original email, then

  1. Go to www.denovosoftware.com
  2. Click on My Account.
  3. Log in with your email address and password.
  4. From there, there will be an option for you to obtain the configuration file.   Select this option, and select your configuration file, and click on the button to send the file.
  5. The configuration file will then be sent to you by email. 
  6. Once you receive the email, save the configuration file from the email to the configuration directory of FCS Express.

6. Using Dongles

If you select the dongle option when purchasing FCS Express v3, the dongle will be mailed to you along with the CD copy of the software program. FCS Express can be downloaded from the web site immediately after purchase and will run on any computer for 45 days after purchase.  After that time, you will be required to insert a dongle into the USB port.

Make sure to install and run FCS Express at least one time before inserting the USB dongle. This will install the correct drivers on to your system.

The first time that you use the dongle, the dongle must be inserted into a computer that is connected to the Internet. FCS Express will validate that the purchase was approved and then activate the dongle.  After activation, the dongle can be used from any computer, irrespective of whether or not that computer is connected to the Internet.

6.1 Dongle Installation

When you first run FCS Express with a configuration file that requires a dongle, FCS Express will install the required dongle software on to your computer. Administrator access may be required for this, depending on your security setup. As described above, you are not required to actually insert the dongle for 45 days after purchase. The very first time you insert the dongle, depending on your operating system, a Found New Hardware Wizard (Figure 6.1a) may appear.

Select one of the first two radio buttons and click the Next button.  The screen shown in Figure 6.1b will appear.


Figure 6.1a


Select Install the software automatically and click the Next button.


Figure 6.1b

When the wizard is completed, the screen shown in (Figure 6.c) should appear to indicate that the installation was successful. The dongle is now set up and ready to use. Press the Finish button.

Figure 6.1c

7. Using Countercodes

Countercodes are a second copy protection option that you have when using FCS Express. A countercode is not required for 45 days after purchase. De Novo Software will only  issue a countercode once we have received payment for your purchase. If you purchased using a credit card, your purchase will be approved as soon as the credit card payment is processed, which is typically as soon as we enter the order into our system.

After 45 days, the software will not run without a countercode. Please follow the procedure described in section 7.1 or 7.2 below in order to obtain the countercode. Remember that the countercode will lock that copy of FCS Express to a particular computer, so be sure only to request a countercode for the computer that you want to use FCS Express on.

If you wish to obtain a countercode prior to the 45 days being over, you can do so by selecting Application Button>System>Enter Countercode. The wizards shown below will appear to guide you through the process.





7.1  Obtaining a countercode when the computer FCS Express is installed on is connected to the Internet

1a. Select the first option Configure countercode automatically.

1b. Click the Next button.


Figure 7.1a

2a. Enter your email address in the E-Mail Address field.

2b. Enter your password in the password field. If you forgot your password, click the I forgot my password button. The password will be emailed to you.

2c. Click the Next button.


Figure 7.1b

3. Click the Finish button.

Figure 7.1c

FCS Express will now run on your computer. 

7.2  Obtaining a countercode when the computer FCS Express is installed on is not connected to the Internet

1. Select the second option Configure countercode manually.

2. Click the Next button.


Figure 7.2a

3a. Click the Copy Code to Clipboard button.

3b. Click on the link on the screen or click here to go to the countercode page on the De Novo Software web site.


Figure 7.2b

4a. Enter your first name in the First Name field

4b. Enter your last name in the Last Name field

4c. Enter your email address in the E-Mail Address field

4d. Paste the countercode you copied in the step above into the Please paste in the code provided to you by FCS Express edit box

4e. Click the Get Countercode Button.

countercode from web site
Figure 7.2c
5a. Click the Yes, I want to get my Counter Code button.

A countercode will be generated and emailed to the person who is the registered user of FCS Express.

5b. Press Cancel on the screen shown in Figure 7.2b to close FCS Express until you receive the counter code.
countercode confirmation
Figure 7.2d
6a. When you receive the countercode start FCS Express again and proceed through steps 1 and 2.

6b. Copy the counter code from your email to the clipboard.

6c. Click the Paste Countercode button.

6d. Click the Next button.


Figure 7.2e

7. Click the Finish button.

Figure 7.2f

FCS Express will now run on your computer.